Gem Riverside Hotel Hoi An
Description
This is a mid-size hotel set on a quiet stream just across the bridge from Hoi An’s Old Town, better suited to families and couples who want a pool and some breathing room over guests who need to be right in the market madness. Rooms open onto breezy balconies, the gym is well equipped for a hotel this size, and the pool is the real draw, though it gets crowded by mid-afternoon.
Breakfast is a buffet served in an air-conditioned dining area, and the Old Town market and tailor shops are about a ten-minute walk once you cross the narrow footbridge. Ask for Ruby or Lily at reception – they go out of their way to help with bookings, bikes, and local tips. Rooms can carry a slight musty smell that airs out once windows are open, and housekeeping consistency varies, so check your room on arrival if you’re picky about spotless linens.
Book direct or through a major platform and get everything in writing, since a chunk of guests report a surprise $20 charge at check-in with no clear explanation. That billing issue is enough to make me hesitate recommending this for a short stay, but for a longer relaxed trip with a pool and a quieter base across the river, it still delivers. Skip it if you want to walk straight into Old Town in five minutes flat.
Highlights
- Quiet riverside location away from Old Town crowds but still walkable
- Well-equipped gym for a hotel of this size
- Staff like Ruby and Lily at reception are consistently helpful
- Room cleanliness is inconsistent - stained linens and dirty curtains have come up
- Location requires crossing a bridge to reach Old Town, which isn't ideal for late-night walks
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