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Description

Lilo Leather does custom bags, jackets, sandals, and accessories. The custom sandal process is worth noting – they measure foot length, width, and circumference, which is exactly why people leave with shoes that actually fit instead of the usual tourist-shop approximation.

The staff members Anh and Trang come up repeatedly in positive reviews for being genuinely helpful during the design process. Custom leather jackets have been turned around in 24 hours, which is fast for Hoi An even by local standards.

The reviews are split enough to suggest quality can vary depending on what you order and who serves you. Bags seem to be the safest bet based on consistent feedback – jackets and sandals made to measure also land well. Go in knowing what you want, ask to see leather samples before committing.

Highlights

Insider Tip
Ask for Anh or Trang by name when you walk in - they're the staff most mentioned for actually knowing their leather and helping you make smart choices on materials.
Pros
'- Custom bags consistently praised for quality leather and finish
- Fast turnaround - leather jackets completed within 24 hours
- Staff (Anh and Trang specifically) praised for guiding customers through material and design choices
- Custom sandals made to precise foot measurements
Cons
- Some customers report poor finishing quality on bags, with cheaper options found elsewhere in town
- A handful of reviews flag unfriendly or dismissive service
Best For
Solo traveler, Couples

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